Terms & Conditions

Last Updated: 02/02/2025

Thank you for choosing Retreats Albania for your upcoming sports retreat. By participating in
our programs, you agree to comply with the following Terms and Conditions. These terms are
designed to ensure your safety, well-being, and enjoyment throughout the retreat. Please
read them carefully before booking.

1. Health and Medical Disclaimer

1.1 Personal Health Responsibility

Participants are fully responsible for their own health and medical conditions. Prior to
attending any retreat, it is strongly recommended that you consult with a doctor to ensure
that you are physically able to participate in the activities involved. By attending, you confirm
that you are in good health and capable of engaging in physical exercises.

Retreat Difficulty Level and Personalized Participation

Please note that each retreat we offer is rated with a level of difficulty. We encourage you to
review the difficulty level of the retreat you are attending to assess whether it aligns with your
current fitness level and health condition. In collaboration with you, we will evaluate the
possibilities for your participation or suggest alternative activities, if needed, to ensure your
experience remains both safe and enjoyable.

1.2 Medical Clearance

If you have any pre-existing medical conditions, injuries, or health concerns, you must obtain
clearance from a doctor before participating in our sports retreats. If you have any doubts
about your fitness or ability to participate in certain activities, please consult a healthcare
professional before booking your retreat.

2. Disclosure of Health Information

2.1 Pre-Retreat Health Declaration

Before each retreat, all participants are required to complete a health questionnaire and
inform us of any relevant medical conditions or concerns that may affect their ability to safely
engage in the activities offered. This includes, but is not limited to, injuries, allergies, chronic
conditions, or any other health issues.

2.2 Ongoing Communication

It is your responsibility to promptly notify us of any changes to your health status at any time
before or during the retreat. This will enable us to assess your situation and, in consultation
with you, determine any necessary adjustments or accommodations to ensure your safety
and wellbeing during the retreat.

3. Exercise Modifications

3.1 Customizing Activities

Our goal is to ensure that every participant can enjoy the retreat while being mindful of their
specific health needs. Based on the information provided, we will work together to modify
exercises or activities as required to accommodate any health conditions or special needs.

3.2 Limitations of

Modifications

While we strive to offer suitable adjustments to our activities, we cannot guarantee that all
exercises or activities can be modified to meet every individual’s health requirement. We
encourage you to communicate openly with our team so we can work together to find the
best approach for your participation.

4. Waiver of Liability

4.1 Assumption of Risk

By booking and attending our retreats, you acknowledge and accept that participation in
physical activities carries inherent risks, including but not limited to injury, health
complications, and accidents. You voluntarily assume all risks associated with your
participation.

4.2 Release of Liability

You agree to release and hold harmless Retreats Albania, its staff, instructors, and affiliates
from any liability arising from injury, accident, or health-related issues that may occur during
or after the retreat.

5. Emergency Procedures

5.1 Emergency Contacts

You are required to provide emergency contact information when booking your retreat. This
information will be used only in the event of a medical emergency.

5.2 Emergency Medical Care

In case of an emergency during the retreat, appropriate medical care will be sought
immediately. Any costs associated with medical treatment are your responsibility, and we
recommend securing appropriate travel insurance that covers medical emergencies.

6. Participant Conduct

6.1 Code of Conduct

We expect all participants to behave respectfully towards others, the instructors, and the
environment. Disruptive behavior may result in removal from the retreat without a refund.

6.2 Safety First

For your safety, please follow all instructions given by our instructors and staff. Failure to do
so may result in the suspension of your participation in certain activities.

7. Booking and Cancellation Policy

7.1 Booking Confirmation

Upon booking, you will receive a confirmation email with your retreat details. Please review
this information carefully. Your place is confirmed once payment is received.

7.2 Cancellation and Refunds

Cancellations must be made for day retreats at least 2 days and for a weekend and week
retreats 14 days prior to the start of the retreat for a full refund. After this period, for day
retreats upon cancellation within 24 hours before the retreat you will receive a partial refund
(60 %). Por weekend and week retreats you will receive a 50% Refund for cancellations
made between 7 and 13 days before the retreat (minus €50 deposit). No
Refund: Cancellations made within less than 24 hours before a day retreat and less then 7
days before a weekend and week retreat.
Force Majeure: If you are unable to attend the retreat due to a serious, unforeseen
event (e.g., severe illness, medical emergencies, travel restrictions, or natural disasters),
please notify us as soon as possible. A doctor's note or official documentation may be
requested to verify the situation. In these cases, we will either reschedule your retreat or
provide a full refund, depending on the circumstances.

8. General Terms

8.1 Changes to the Program

Retreats Albania reserves the right to make changes to the retreat schedule, locations, and
activities due to unforeseen circumstances, including weather, safety concerns, or other
external factors.

8.2 Governing Law

These Terms and Conditions are governed by the laws of Albania. Any disputes arising from
participation in our retreats shall be resolved through binding arbitration or mediation in
Albania.

9. Contact Information

If you have any questions or need further clarification regarding these Terms and Conditions,
please contact us at [email protected] or call us at +355 68 878 3343.
By booking a retreat with us, you acknowledge that you have read, understood, and agree to
these Terms and Conditions.